SHIPPING POLICY

GIBON EVENTS

At Gibon Events, we are committed to delivering professionally planned and seamlessly executed event services. Since our services include event planning, management, coordination, décor, entertainment, corporate events, MICE, brand activations and social celebrations, the scope, timelines and execution requirements may vary depending on the event.

This Shipping Policy explains how delivery, transportation, logistics and physical materials are handled for event-related services and products booked through Gibon Events.

1. Event Service Delivery

Gibon Events primarily provides event planning and management services. These services are delivered according to the event date, venue, location, agreed schedule and package selected by the customer.

The specific service timeline will be communicated during the booking and planning process. Customers may be required to provide event details, venue information and other necessary requirements before execution can begin.

2. Event Materials & Equipment

Depending on the selected package, event materials and equipment may include décor items, lighting, sound equipment, stage elements, branding materials, entertainment equipment, furniture, props, signage and other event-related items.

Such materials are generally transported to and from the event venue by Gibon Events or its approved vendors and service partners.

Transportation arrangements may vary depending on the event location, venue requirements and scope of services agreed upon with the customer.

3. Event Location & Service Area

Gibon Events provides event management services at venues and locations agreed upon with the customer.

Services may be available within the applicable service areas and at other locations subject to availability and prior confirmation.

Additional transportation, logistics or outstation charges may apply depending on the event location and requirements. Any applicable additional charges will be communicated to the customer before confirmation.

4. Delivery & Setup Timeline

Event materials and equipment are scheduled according to the confirmed event plan and venue access timings.

Setup may take place before the scheduled event start time to ensure that the required arrangements are completed before guests arrive.

Exact setup and dismantling timelines may vary depending on the size, location and complexity of the event.

5. Delays & Unforeseen Circumstances

Gibon Events makes every reasonable effort to complete delivery, transportation, setup and event execution according to the agreed schedule.

However, delays may occur due to circumstances beyond our reasonable control, including:

Weather conditions
Traffic or transportation disruptions
Venue access restrictions
Government restrictions
Natural disasters
Public events or road closures
Vendor or logistics delays
Technical or operational issues
Other unforeseen circumstances

In such circumstances, Gibon Events will make reasonable efforts to minimize the impact and coordinate an alternative solution where possible.

6. Customer Responsibilities

Customers are responsible for providing accurate event details, including venue address, event date, event timing, contact information and any special access requirements.

Customers should also ensure that the selected venue permits the required setup, transportation, installation and dismantling activities.

Delays caused by incorrect information, restricted venue access or failure to provide required permissions may affect the event schedule.

7. Third-Party Vendors & Service Partners

Certain event requirements may be fulfilled through trusted third-party vendors and service partners, including caterers, decorators, photographers, entertainers, transport providers and equipment suppliers.

Gibon Events coordinates such services as part of the agreed event plan. Availability and delivery timelines may depend on the respective vendor and event requirements.

8. Changes to Event Requirements

Any changes to the event date, venue, guest requirements, services, décor, equipment or other arrangements should be communicated to Gibon Events as early as possible.

Changes requested after confirmation may affect availability, delivery schedules and applicable charges.

9. Contact Us

For any questions regarding event logistics, transportation, setup or service delivery, please contact us:

Gibon Events
Email: info@gibonevents.com
Phone: +91 87969 10941
Address:
Shop No. 211, 2nd Floor, SCO-90-91,
Shubham Plaza, Sector-16,
Faridabad, Haryana – 121001, India